Last Updated: January 2026
Welcome to Traders Mall Kenya (“Traders Mall”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website, mobile platforms, and services. By accessing or using Traders Mall, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By using Traders Mall Kenya, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement. If you do not agree with these Terms, please do not use our services.
2. About Traders Mall
Traders Mall Kenya is an online marketplace that connects buyers and sellers. We do not own, manufacture, or directly sell listed products unless explicitly stated. Transactions are conducted directly between users.
3. User Accounts
- Users may be required to create an account to access certain features.
- You are responsible for maintaining the confidentiality of your login details.
- All information provided must be accurate and up to date.
- Traders Mall reserves the right to suspend or terminate accounts that violate these Terms.
4. Listings and Transactions
- Sellers are responsible for ensuring product listings are accurate, lawful, and not misleading.
- Buyers are responsible for reviewing product details before completing a transaction.
- Traders Mall does not guarantee the quality, safety, or legality of products listed.
- Pricing, delivery, and payment terms are agreed upon between buyers and sellers.
5. Payments
Traders Mall may provide or integrate third-party payment services. We are not responsible for payment disputes, delays, or failures caused by third-party providers.
6. Prohibited Activities
Users agree not to:
- Post false, misleading, or illegal content
- Sell prohibited or counterfeit items
- Violate intellectual property rights
- Engage in fraud, harassment, or abusive behavior
- Attempt to disrupt or compromise the platform’s security
7. Intellectual Property
All content on Traders Mall, including logos, designs, text, and software, is the property of Traders Mall Kenya or its licensors and may not be copied, distributed, or used without permission.
8. Limitation of Liability
To the fullest extent permitted by law, Traders Mall Kenya shall not be liable for:
- Losses arising from transactions between users
- Errors, interruptions, or delays on the platform
- Loss of data, profits, or business opportunities
9. Termination
We reserve the right to suspend or terminate access to Traders Mall at any time without prior notice if these Terms are violated.
10. Privacy
Your use of Traders Mall is also governed by our Privacy Policy, which explains how we collect and use your personal information.
11. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Republic of Kenya.
12. Changes to Terms
Traders Mall Kenya may update these Terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the updated Terms.
13. Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us:
Traders Mall Kenya
Email: info@tradersmall.co.ke