Last Updated: January 2026
Traders Mall Kenya (“Traders Mall”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile platforms, and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, location, and account details when you register or contact us.
- Transaction Information: Details related to buying, selling, or listing products on Traders Mall.
- Technical Information: IP address, browser type, device information, and usage data for analytics and security purposes.
2. How We Use Your Information
We use the information collected to:
- Create and manage user accounts
- Facilitate transactions between buyers and sellers
- Improve our platform, services, and user experience
- Communicate updates, promotions, and important notices
- Prevent fraud, abuse, and unauthorized activities
- Comply with legal and regulatory requirements
3. Sharing of Information
Traders Mall Kenya does not sell or rent your personal information. We may share your data:
- With buyers and sellers to complete transactions
- With trusted service providers who support our operations
- When required by law, regulation, or legal process
- To protect our rights, users, and platform security
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to secure your data, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance site functionality, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.
6. Your Rights
In accordance with the Kenya Data Protection Act, 2019, you have the right to:
- Access your personal data
- Request correction or deletion of your information
- Object to or restrict processing of your data
- Withdraw consent where applicable
7. Third-Party Links
Our platform may contain links to third-party websites. Traders Mall Kenya is not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services means you accept the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Traders Mall Kenya
Email: info@tradersmall.co.ke